CUSTOMER SUPPORT
We’re here to help make this as easy as possible.
While we’ve designed the AlphaID™ At Home Genetic Health Risk Service to be easy and convenient to use, you may have questions. Want to know more? Our resources page, where you can find an FAQ and links to essential information, is a great place to start. You can also reach out to our Customer Support Team.
Have questions? Call us.
1-844-891-3030
If you reach our Customer Support Team after hours, just leave a voicemail and your call will be returned within 1 business day. No extra steps are needed!
Monday–Friday, 8 AM – 8 PM ET
Saturday, 9 AM – 3 PM ET
Want to know more about genetic COPD screening?
Sign up to learn more about the free AlphaID At Home Service.* We’ll show you how easily AlphaIDTM At Home can help you learn your risk for genetic COPD.
*The AlphaID At Home Genetic Health Risk Service, including the kit, is provided for free and may not be billed to patients or their insurers. There is no obligation to purchase or use any product or service offered by any manufacturer.